Google tests new AI scam call detection feature amid rising cybercrime
Google is all set to test a new AI-based scam call detection feature. However, its legality is in question, as profiling calls based on conversation content without their consent is not permitted in India.
As per the 2023 Global State of Scams Report by the Global Anti-Scam Alliance, over a 12-month period, people across the globe lost more than $1 trillion to scams. Furthermore, between January and April 2024, Indians lost more than Rs 1750 crore to cybercrime complaints registered on the National Cybercrime Reporting Portal run by the Ministry of Home Affairs.
According to the Indian Cyber Crime Coordination Centre (14C), on average, 7000 cybercrime complaints were registered per day in May 2024, a hike of 113.7% between 2021 and 2023 and 60.9% from 2022 to 2023. Of these, 85% were online frauds.
Also, with Gemini Nano, which utilizes a new feature still under testing, your phone will be able to alert you in real time during a call if it detects conversation patterns commonly associated with Scams.
Gemini Nano is a small version of Google’s Gemini AI model family that can be executed on capable Android devices. For example, you may receive an alert if a caller fakes as a ban representative informs you to urgently send OTP tr, transfer the fund, make a payment with a gift card, or ask for your personal information.
As per the Economic Times question on privacy violation, Google informed that this capability that they are testing uses–the device Gemini Nano AI to inform and want users in real time if it detects conversation patterns primarily associated with scams and fraud.
The company further added, “It will be opt-in, so not activated by default for users. We will share details on its availability as we have more information. We are committed to make sure Android features follow applicable regulations and policies”
He pointed out that the Telecommunication Act 2023 contains provisions empowering only the government to take possession of services or networks and direct interception or disclosure of messages, in the event of a public emergency or in the interest of safety, with measures to be specified in rulemaking.